Celeste Brand and Co.

Effective Date: 7, November 2026.

At Celeste Brand and Co., your privacy matters to us. We are committed to protecting your personal information and ensuring that your shopping experience with us is safe, secure, and enjoyable.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, subscribe to our newsletter, or interact with our services.

By using our website, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT

When you visit our website or make a purchase, we may collect the following information:

Personal Information

• Full name.

• Email address.

• Phone number.

• Billing and delivery addresses.

• Account login details, where applicable.

Order and Transaction Information

• Products purchased.

• Order history.

• Payment status and transaction references.

• Delivery and shipping information.

Technical Information

• IP address.

• Browser type and device information.

• Website activity and browsing behaviour.

• Cookies and similar tracking technologies.

We only collect information that is reasonably necessary to provide our services and improve your shopping experience.

2. HOW WE USE YOUR INFORMATION

Celeste Brand and Co. may use your information to:

• Process and fulfil your orders.

• Confirm purchases and send order updates.

• Arrange deliveries and provide shipping information.

• Respond to customer enquiries and complaints.

• Send promotional offers, discounts, and new collection announcements where you have consented or where otherwise permitted by law.

• Improve our website, products, and customer experience.

• Prevent fraudulent transactions and protect our business.

• Comply with applicable legal and regulatory requirements.

3. PAYMENT SECURITY

We take payment security seriously.

Payments made through our website may be processed by trusted third-party payment providers. Celeste Brand and Co. does not intentionally store complete debit or credit card details on its website.

Your payment information is handled according to the security and privacy policies of the relevant payment provider.

4. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information.

However, we may share necessary information with trusted third parties who help us operate our business, including:

• Payment processing companies.

• Delivery and logistics providers.

• Website hosting and technical service providers.

• Email marketing and communication platforms.

• Professional advisers and relevant regulatory authorities where legally required.

These parties are expected to handle your information responsibly and only for legitimate business purposes.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve website functionality and provide a better shopping experience.

Cookies may help us:

• Remember your shopping cart.

• Maintain your shopping preferences.

• Understand how visitors interact with our website.

• Improve website performance.

• Support relevant advertising and promotional campaigns.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

6. DATA PROTECTION AND SECURITY

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

While we take appropriate precautions, no online platform or electronic transmission can be guaranteed to be completely secure.

7. YOUR PRIVACY RIGHTS

In accordance with applicable data protection laws, including the Nigeria Data Protection Act 2023, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where legally applicable.

• Withdraw consent where processing is based on consent.

• Object to certain types of data processing.

• Request restriction of processing in applicable circumstances.

• Request a copy of your personal information where applicable.

• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us using the details provided below.

8. EMAIL AND MARKETING COMMUNICATIONS

If you subscribe to our newsletter or promotional updates, we may send you information about:

• New fashion collections.

• Exclusive discounts and special offers.

• Seasonal sales and promotions.

• Product launches and brand updates.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.

Please note that you may still receive essential transactional communications relating to your orders.

9. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, payment platforms, or social media services.

We are not responsible for the privacy practices, security, or content of these external websites. We encourage you to review their respective privacy policies before providing personal information.

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy, including processing orders, maintaining business records, resolving disputes, and complying with applicable legal obligations.

When information is no longer required, we take reasonable steps to securely delete or anonymise it.

11. CHILDREN’S PRIVACY

Our website and services are not intentionally directed at children under the age of 18.

We do not knowingly collect personal information from children without the appropriate authorisation required by applicable law. If we become aware that such information has been collected improperly, we will take reasonable steps to address the matter.

12. CHANGES TO THIS PRIVACY POLICY

Celeste Brand and Co. reserves the right to update or modify this Privacy Policy when necessary to reflect changes in our business practices, website features, or applicable laws.

Any updates will be published on this page, together with the revised effective date.

We encourage you to review this page periodically.

13. CONTACT US

If you have questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal information, please contact us:

Business Name: Celeste Brand and Co.
Location: Abuja, Federal Capital Territory, Nigeria.
Email: hello@celestebrandandco.com
Website: www.celestebrandandco.com

We appreciate your trust in Celeste Brand and Co. and remain committed to protecting your privacy while delivering an exceptional shopping experience.

Celeste Brand and Co.